MORO GLOBAL Slogan “WE DELIVER RESULTS”
Welcome to MORO Global Hospitality Management – your complete solution for professional hotel management and marketing. Our objective is to manage and develop your hotel using our extensive know-how, resources, international alliances and high-level expertise. Our dedication, commitment and passion to deliver on our promises allow you to optimize your investment and look after other businesses while being released from daily management responsibilities.
MORO Global Hospitality Management provides hotel and resort owners with turnkey management and marketing solutions. It leverages our strength, experience and track record of having creatively and effectively addressed the challenges facing the hospitality industry and business in general.
As such you will be supported by a sophisticated infrastructure and a highly experienced management team who understands how to tackle and resolve the core issues of optimizing revenue across the spectrum – from increasing room sales, upgrading F & B revenue, maximizing meeting and conference opportunities and enhancing the unique image and positioning of your property. We invite you to read this profile because it opens the door to many of the unique advantages and benefits that you will enjoy as a result of the skills, resources and world-wide exposure that MORO Global Hospitality Management can provide.
You will have the benefit of a full service contract with MORO Global Hospitality Management which will cover every aspect of operational services in your premises. Not only will you have peace of mind in the knowledge that your property is being managed optimally towards increased profitability, but you will also be relieved of the responsibility for having to carry out the often difficult tasks of:
Our management team has extensive experience in managing hotels at the highest level. We have your interests at heart and our contract promise represents years of experience in satisfying clients like yourself. The contract embodies the principles of dedicated service and commitment and is a solid way of optimizing your investment return and capital growth.
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved..
With a combined years of hospitality experience and a dedication to excellence, our executive staff is ready to provide you with the utmost in service. It is our goal to anticipate and exceed the needs of our clients and their guests. Our management approach is to assemble the best hospitality professionals for every position at every property, and then provide the support and expertise required to ensure positive results for our developers, owners and operators. (Describe Heads of Management, CV's)
MORO Global provides quality hotel operations management services that hotel owners and operators rely on. Built on a culture of accountability and empowerment, our industry-leading operating procedures encompass all the vital functions performed at every Hotel we operate.
Involved on a daily basis with each individual hotel property, and liaise with the local owner and the hotel brand to plot strategy, monitor performance, foster continuous improvement and ensure overall profitability and brand compliance
At MORO Global, we have redefined business culture and captured it in our core values. From our based head office throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
All that we are recognized for – integrity, dependability, loyalty, teamwork and strong leadership (Our Values) – is a result of MORO Global unique culture and people-centric approach to business. We’ve created an inspirational environment in which people thrive. Our hotel associates are passionate about delivering meticulous service to our guests and our corporate team is esteemed in the hospitality marketplace for their business acumen, careful governance and operational excellence.
MORO Global is an international company established in Jeddah in 2015, Relying on its sisters companies which got a huge portfolio consisting of diverse types of businesses and services such as facilities and hotels management, property development, Investment, real estate brokerage, general trading and IT solutions, and operating for more than 20 years, with offices scattered in KSA; Jeddah, Riyadh, Makkah, also in the Middle East and North Africa.
It all started in 2015, when Mr. ALsayed Qusai N. Alshiban decided to manage his own hotels in Mecca and Jeddah. Since then, we’ve established a hospitality management company that looks after all his hotels and led the industry with our innovative approach to products, amenities and service. Today, MORO Global brand Hotels & Resorts stand as the stylish, global leader of hospitality.
MORO Global now is managing and taking over the complete management of 22 Hotels all owned by the group, located in one of the most prestigious areas in Mecca Holly City. Also giving our brand franchise to three other hotels in Jeddah and Riyadh.
Making use of over 20 years’ experience gained by our professional Team of Engineers and managers in hospitality and hotel management, we are proud to say that our exemplary performance on these hotels has brought many neighboring developers and hotel owners to our door, requesting our services.